Store Location and Hours

Buying online? Simply collect your order from one of our stores

More and more customers are taking advantage of our pre-order service, which allows you to shop for your favourite duty free products before you depart, then pick them up from our collection point when you return. This frees you from the hassle of carrying your shopping onto the plane or queuing up in store. Order online or over the phone now.  We now have convenient collection points in both the Arrivals and Departures areas.

Aelia is part of the Lagardèrere Travel Retail Pacific Group, which formerly operated Duty Free Stores in Australia and New Zealand. We operate collection points at airports throughout the country.

 

Flying to Australia? Do your duty free shopping at our Aelia locations

 

Adelaide International Airport

DEPARTURES COLLECTION POINT

ARRIVALS COLLECTION POINT


Perth International Airport T3

DEPARTURES COLLECTION POINT Departures: (08) 6279 9349

ARRIVALS COLLECTION POINTArrivals: (08) 6279 9347


Cairns International Airport

DEPARTURES COLLECTION POINT

ARRIVALS COLLECTION POINT

 

Email

service@aeliadutyfree.com.au  

Phone

        Within Australia (excludes Vodafone Prepay) Toll-Free: 1800 652 169          

        Within New Zealand Toll-Free: 0800 TAXFREE (0800 829 3733)

        All other countries: +64-9-927 5460

 

Our friendly customer service team is available:

      - On weekdays between 9am and 6pm (NZT)

      - On weekends 9.30am to 5pm, (excluding Public Holidays)

 

 

Know your limits

These quantity restrictions are some of the most generous in the world and allow travellers to purchase a range of top liquor, electronics, and beauty brands without paying GST.

Tell me more about duty free allowances

 

 

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